Frequently Asked Questions

Check-in is at least 20-minutes prior departure at either Picton Railway Station or Blenheim Railway Station platforms (depending on where you are booked to depart from).

Due to the heritage nature of our carriages, we unfortunately do not have the ability to accommodate fixed wheelchairs or electric wheelchairs or electric scooters, however we can accommodate collapsible zimmer frames and walkers (and they must be fully collapsible). Passengers using collapsible zimmer frames, or walkers, should have the ability to board the train, unaided.


The carriages are original renovated Victorian carriages built approximately 100 years ago.

Most seats are configured in a 2 x 2 arrangement.  That is two seats on either side of a central aisle.  Apart from the end bulkhead seats the remainder are reversible to either face the direction of travel or to face other travellers in your group.

At check-in, you will receive a train ticket with the reserved seat numbers for your journey.

You are more than welcome to bring your own snacks and non-alcoholic beverages on the train during your steam train excursion.

It is not permitted to bring your own alcohol on board the train for consumption during the journey. You may bring your own non-alcoholic beverages onto the train.

Yes, there is a toilet on most of the carriages.

Yes, there are Gift Vouchers available (vouchers can be date specific or non-date specific). Please email info@marlboroughflyer.co.nz more for details on Gift Vouchers.

Yes, passengers are welcome to move from car to car.  However, care must be exercised when moving between cars, no bare feet and children must be accompanied by an adult. Passengers wearing sandals (or any shoes that are not properly enclosed) will not be permitted on the viewing balconies of the train. Standing on the gangways between carriages is not allowed.  Restrictions on moving about the train while passing through tunnels may apply.

Smoking or vaping is not strictly not permitted on the train. This restriction applies to all areas of the train including outside on the open end balconies.

As long as children are accompanied by a responsible adult, children are welcome on board. Children 2yrs and under travel for free provided they are sitting on an adult’s lap and not occupying a seat.

There is a complimentary shuttle from the cruise ship to the Picton information centre (i-Site) and Picton Railway Station is literally across the road (only 20 metres) from the shuttle drop-off point.

Providing your baggage is under 25kg then we will transport it free of charge. If it is over 25kg then extra fees may apply.

Share by: