Frequently Asked Questions

Check-in is at least 30-minutes prior departure at either Picton Railway Station or Blenheim Railway Station platforms (depending on where you are booked to depart from).

Due to the heritage nature of our carriages, we unfortunately do not have the ability to accommodate fixed wheelchairs or electric wheelchairs or electric scooters, however we can accommodate collapsible zimmer frames and walkers (and they must be fully collapsible). Passengers using collapsible zimmer frames, or walkers, should have the ability to board the train, unaided.

The carriages are original renovated Victorian carriages built approximately 100 years ago.

Most seats are configured in a 2 x 2 arrangement.  That is two seats on either side of a central aisle.  Apart from the end bulkhead seats the remainder are reversible to either face the direction of travel or to face other travellers in your group.

Food and refreshments are available for purchase on the Train.  You are also welcome to bring your own snacks and non-alcoholic beverages on the train.

It is not permitted to bring your own alcohol on board the train for consumption during the journey. We are not licensed for this activity. You may bring your own non-alcoholic beverages onto the train.

Yes, there is a toilet on most of the carriages.

Yes, there are Gift Vouchers available. Please email info@marlboroughflyer.co.nz more for details.

Yes, passengers are welcome to move from car to car.  However, care must be exercised when moving between cars, no bare feet and children must be accompanied by an adult. Passengers wearing sandals (or any shoes that are not properly enclosed) will not be permitted on the viewing balconies of the train. Standing on the gangways between carriages is not allowed.  Restrictions on moving about the train while passing through tunnels may apply.

Smoking or vaping is strictly not permitted on the train. This restriction applies to all areas of the train including outside on the open end balconies.

Yes.  Children under the age of 14 must be  supervised/accompanied by a responsible adult. Children 2yrs and under travel for free provided they are sitting on an adult’s lap and not occupying a seat.

There is a complimentary shuttle from the cruise ship to the Picton information centre (i-Site) and Picton Railway Station is literally across the road (only 20 metres) from the shuttle drop-off point.

Luggage is limited to carry on only with a maximum 5kg weight.  

While on board you can access your hand luggage at any time.  

Wi-Fi is 'not' currently available on the Train.