This page summarises the ticket cancellation rules for The Marlborough Flyer. The full conditions are in our terms and conditions.
If Pounamu Tourism Group cancels the tour, a 100% refund will apply.
If the train is operating for a cruise ship, and the cruise ship cannot enter port and cancels its visit, you will be refunded in full.
No refunds are made for any unused portion of the tour once it has commenced. No refunds are given for a breakdown or delay after joining the train.